Privacy Policy

Effective date: January 1, 2026 | Last updated: May 26, 2026

Information We Collect

When you submit a message through our contact form, we collect the name, email address, and message content you provide. We also automatically collect standard server log data including IP address, browser user agent, and the date and time of your visit.

How We Use Your Information

Information submitted through our contact form is used solely to respond to your inquiry or, where relevant, to improve the content of this guide. We do not use your contact information for marketing purposes.

Server log data is used for security monitoring and site analytics only.

What We Do Not Do

We do not sell, rent, or trade your personal information to third parties. We do not share your information with advertising networks. We do not send unsolicited email communications.

Service Providers

We use a third-party lead management system (LeadTrack, operated by Cyticx) to process contact form submissions. This service receives form submission data as described above. We do not use any advertising-related data processors.

Cookies

This site does not use tracking cookies or third-party analytics cookies. Standard session behavior (if PHP sessions are active) does not persist personal data.

California Resident Rights (CCPA)

As a California resident, you have the right to request disclosure of what personal information we have collected about you and to request deletion of that information. To exercise these rights, contact us through the form on our Contact page.

We do not sell personal information and therefore there is no opt-out required for a data sale program.

Data Retention

Contact form submissions are retained for up to 12 months and then deleted. Server logs are retained for up to 90 days.

Security

We implement reasonable technical measures to protect submitted information. No method of transmission over the internet is 100% secure; however, we take appropriate precautions.

Children

This site is not directed to individuals under 13 years of age and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. The effective date at the top of this page reflects when material changes were last made.

Contact

To ask about this privacy policy or to exercise your CCPA rights, use the contact form at locksmithportolavalley.net/contact.php.